Best of the Web - SEO/Websites
Best of the Web - SEO

10 social media measurements every marketer should know

Rob Petersen     barnraisersllc.com

“If you can’t measure it, you can’t manage it,” said Peter Drucker.

Social media measurement tools are one of the fastest growing areas of analytics and venture funding. But, among businesses that purchase them, only 34% are “happy;” 60% say they are merely “okay” and 6% are so frustrated they are ready to switch (source: KISSmetrics).

Do we need to know lots of measurements, or just manage the ones that matter.

Here are 10 social media measurements every marketer should know.

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4 Essential WordPress Plugins For Business Blogs

Cynthia Boris     Entrepreneur

Whether you have a blog for your small business or blogging is your business, WordPress has a number of plugins that can help you maintain and grow your blog with minimal effort.

Plugins are snippets of code that, once activated, automatically embed themselves into your blog. They can be installed directly from your WordPress dashboard by clicking on “plugins” in the sidebar, then choosing “add new.” From there you can search by category or type in the name of the plugin you’re looking for. Once you’ve installed a plugin, you’ll need to click “activate” and, in some cases, follow the instructions to configure the application.

From moderating comments to social sharing to raising your search engine visibility, here are four plugins that every owner should have installed on his or her small-business blog:

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7 Simple Changes You Can Make To Improve Your Website Conversion Rate

Pat Walton     websearchsocial.com

If your web traffic is high but people aren’t buying, reviewing, or signing up, it means you have a low conversion rate.  Here are a few ideas that can help improve you website conversion rate:

1). Offer an incentive

2). Create a compelling call to action

3). Use quality images

4). Make your checkout of sign up process easy

5). Simplify, Simplify, Simplify

6). Use trust symbols

7). Build your brand

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DIY Online Reputation Management for Small Businesses

Stuart McHenry     socialmediasun.com

Every business needs to be concerned about their online reputation. Even more so if you run a small business that doesn’t have the brand marketing and customer confidence that large brands have.  In a recent study it has been concluded that 90 percent of customers that come across your business online will research our company before deciding to do business with you.

These potential customers will look for both good and bad reviews about your company.  Customers want to read specific reviews so they can get an idea about the kind of company you are.  If you ship products they will look for feedback on timely shipping, or specifics that products were received in a reasonable time frame.  If you are in the service business people want to see specific feedback on your service, good or bad.

Monitor What’s Being Said

This first thing a small business should do is monitor what’s being said.  You need to monitor everywhere customers may be talking about you.  This includes review websites, social media and bloggers.  There are several good reputation management tools you can choose from to help with monitoring your brand.  One of the better tools to help with monitoring is Trackur. They offer several plans from a free option to several paid options depending on your needs. You may also want to check out these other affordable options:

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Simple Tips to Improve Your Website Text

Liz Wilson     Business2Community

Are you worried about your website text?  Are you afraid of grammar errors and sentences that don’t make sense? I can understand if you are.

Professional online copywriters worry about what they’ve written. People who aren’t pros and have to write website text worry more. And people who aren’t pros, and have to write online copy in a second language,  worry most.  As more businesses worldwide work in English, the problem gets more common.

Quick fixes

Here are some easy fixes to improve your online copywriting. Follow these and your site or blog will be easier to read and more engaging for your readers.

 1. Have a conversation with your readers

It’s best to use informal language. When you’re writing, imagine you’re speaking in a business meeting. Here’s an example of how you can be more conversational. Which sentence is friendlier?

“ABC is a financial services provider located in Paris.”

“We’re a team of financial experts based in Paris.”

Yes – the second one.

Action: Check one text from your website for dull, formal, redundant phrases. Avoid these examples:

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9 Metrics to Help You Make Wise Decisions About Your Start-Up

Neil Patel     KISSmetrics

Revenue is the most important metric when it comes to starting a business. But it’s not the only metric you should be concerned with.

Of course some companies have gotten very creative when it comes to justifying their business model to investors, but I don’t think those are the kinds of metrics you should be paying attention to, especially if you want to succeed.

In the end, it’s watching and learning from the traditional metrics that will help you grow your startup into a real business. Here are the 9 most important.

Startup Metric #1 Customer Acquisition Cost (CAC)

CAC is the metric that matters the most if you are in the early stages of your startup growth because if you want to survive you need users. But it costs money to acquire customers. The question is how much, and is it profitable?

To calculate your CAC cost, divide your sales and marketing costs, including overhead expenses in these departments, for a given period by the number of customers you picked up during that period.

A high CAC cost means you are spending too much money to acquire new customers. To lower it you need to optimize your sign up and landing pages. Optimizely is a great tool to use when testing different variables on a web page.

We’ll talk more about what’s a viable CAC cost for a startup when we get to the Life Time Value metric.

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5 ways to make social media measurement easier

Samantha Hosenkamp     ragan.com

The three words most community managers and social media pros fear most: social media measurement.

Unfortunately, measurement is a beast that must be tamed to justify your efforts, improve effectiveness, and monitor your progress.

Don’t fret. We discussed how to make measurement more manageable in a recent #RaganSocial Twitter chat. Here’s some advice from your peers in the trenches:

1. Set clear goals.

Don’t blindly measure likes, retweets, shares and other metrics. Have a strategy. Your measurement plan (and your overall social media strategy) should reflect your company’s business objectives.

Is your company trying to market a particular product? Measure how effective your posts about the product are. Do people share, like and engage with those posts?

Perhaps your company is trying to align itself with a specific service. Measure how much you engage with people in your industry and if your audience begins to see your company as a thought leader in that space.

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4 Social Media Goals Every Business Should Measure

Andrew K. Kirk      SocialMedia Examiner

Are you winging it when it comes to your social activity?

The expression “social media ROI” gets tossed around frequently and you know it’s important.

But where do you start and how do you relate what to measure online with your overall business goals?

Here are four business goals, how social media can impact these goals and most importantly, how you can measure the impact of your social media efforts on these goals.

Determine how each goal below relates to your specific business goals and then choose which social media results are relevant to measure.

Goal #1: Raise Awareness of Your Brand

Do you want to increase your brand recognition and online influence?

It’s important to stay relevant. If customers aren’t aware of your brand and what it stands for, your business may be spinning its wheels.

When customers are aware of your brand and interact with it on different social media sites, they are more likely to recommend it to their friends by liking posts on Facebook and retweeting you on Twitter.

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The A/B Testing Question Everyone Wants Answered – What Should I Test?

Oli Gardner     unbounce.com

Sure, we all know that we should be testing our website and landing pages, but if you’re not an expert in optimization, how do you know what you should be testing?

Here are 3 examples to give you some inspiration and get you started testing some of the most important elements on your page. And if you like these, you’ll want to download our free “Ultimate Guide to A/B Testing” (PDF).

Okay, 3 tips to get you rolling:

1. You Should Test The Headline

Your headline is your first impression. Its success is dictated by how closely it matches what your viewer expected when they made the decision to visit your page – whether clicking an ad, banner or email link etc.

You can try testing positive versus negative language in the way you express your value in the headline, for example: “Save Time By Downloading Now” vs. “Stop Wasting Time, Download Now”. Often you can guess which will work better, but testing lets you know for sure.

Headlines and bounce rate

People are impatient and will read your headline very quickly to determine whether they are in the right place, so communicates your core value proposition in a way that makes it really obvious what your offer is. To assess problems with your headline try a 5-second test: where you flash the page in front of a person unfamiliar with your brand for 5 seconds and ask “What is this page about?” If they don’t know, it’s not clear enough and time to revisit the messaging.

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Five Fundamentals for Video

Marjorie Clayman     claymanadvertising.wordpress.com

While some of the marketing tools we’ve discussed in this series may, according to some, not be as useful in the 21st century marketing environment, there seems to be almost universal agreement that the age of the video is here. With the massive power of YouTube, anyone can produce a video and make it accessible for sharing. The problem with using videos for marketing is the same as the use of photography. Because everyone has a digital camera and a video camera on their smart phone, there is a sense that ANYONE can make a good marketing video. There are actually a lot of things to keep in mind if you want your video to work well for marketing purposes. We’re just going to touch on five.

1. Don’t make a documentary (unless you’re making a documentary)

People have short attention spans (and they are continually getting shorter!). The ideal length for a video should be between 30 seconds and 2 minutes, and the closer to 30 seconds the better. Remember, you’re asking people to pay attention to a video that ultimately is about your products and your company. Don’t be like the house guest that doesn’t get the clue that they should leave. Keep it short and sweet for the best results.

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Three Proven Ways to Convert Visitors Into Buyers Online

Katherine Reynolds Lewis     New York Times

When potential customers search the Internet for Botox or laser hair removal in the greater New York City area, Verve Medical Cosmetics has long been easy to find. But the company’s Web site has been more successful attracting visitors than it has been converting those visitors into new customers, according to Michele Bracci, the company’s director of marketing and the wife of its founder, Dr. Stephen Bracci.

So the Braccis decided to give the site a face-lift. They redesigned it last year to emphasize the qualities they believe make the business stand out from other nonsurgical medical aesthetics companies. They added before and after photos, emphasized Dr. Bracci’s qualifications and 12 years of experience, put their clinics’ physical addresses on the home page and made the offer of a free consultation more visible.

Most important, they moved the company’s phone number to the upper right corner of the home page, with a prominent encouragement: “Call Us.”

“People are really not going to fill out a form,” Ms. Bracci said. “They want to call and talk to somebody who’s knowledgeable. We knew what made us different, but we weren’t doing a good job of showing it.”

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A Comprehensive Guide to Formatting Your WordPress Posts and Pages

Pamela Wilson     copyblogger.com The WordPress publishing platform makes it incredibly easy to create readable, engaging pages, but only if you use all the editing bar bells and whistles to their fullest. This post is going to show you how to make the most of the tools on the WordPress post (and page) editing bar. By…

Making Your Business Mobile: Do I Need an App for That?

Steve Farnsworth     stevefarnsworth.wordpress.com It’s predicted that mobile internet usage will eclipse wired usage by the year 2015. With the rise of connected mobile devices like smartphones and tablets brands are wrestling with the need to make their online presence easy to access for mobile users. A common question heard frequently is “Should I build an app…

How To Write a Call-to-Action that Converts – with Case Studies

Michael Aagaard     unbounce.com The copy you use in your call-to-action (CTA) is just as important as the shape, size, and color of the button. Even minor changes can have significant impact on your conversion rate. This guide, packed with case studies, examples, and simple optimization principles, will teach you exactly how to write calls-to-action that convert….

Top 5 Essential Plug-Ins for your WordPress Website

Rachel Braam     contemporaryva.com If you are an avid WordPress user, you already know how fantastic it is and how much time, money and energy it can save you on creating a website. Regardless of your level of expertise in the world of websites and blogs, you have the backing of talented people who have…

How to Develop Your Digital Strategy

Macala Wright Lee     Mashable Business Constructing digital strategies on behalf of clients makes one thing clear: Clients are often confused about what digital strategy is and how to actually develop one. When defining and developing strategy, marketers and agencies must ensure that their clients understand that strategy follows structure, it follows people, and…

The 25 Questions Your Site Must Answer

Lisa Barone     smallbiztrends.com How long will a user stay on your site before leaving?  Unless you can prove, quickly, that your site is trustworthy and relevant to their needs, we’re talking seconds. Maybe. When a customer lands on your site for the first time, they’re coming to you with questions. Questions that they may…

Web Design Clichés and Expectations

Guest Blogger    ruhanirabin.com The word cliché is one with generally bad connotations and try to avoid. However it’s important to note that a cliché is not necessarily always a bad thing, and rather just simply means that it’s used often and isn’t particularly imaginative. Clichés become clichés because they’re successful and because they work. In web…

Getting Started with Local Marketing

Robert Gembarski     brandingpersonality.com When it comes to business, it’s better to be a big fish in a small pond. Although every business likely aspires to be as successful as Google or Facebook, most do just fine making money in their own towns. It is much easier to gain visibility and popularity when your competition…

6 Link Building Tools for Better Online Visibility

Tariehk Geter     1stwebdesigner.com Link Building Tools for Better Online Visibility has its own magical combination. When you create an authentic piece of content, it will bring value and worth to your company, and it will also attract many links over the course of internet time. Every online business person wishes to recognize Link Building…

Top 10 Web Analytics Segmentation Tips

Garry Przyklenk     Search Engine Watch With so much raw data at our fingertips, many web analysts look to social media, analytics experts and peer discussion to determine what data can be compiled into meaningful information. Mastery of the art and science of web analytics doesn’t rely on inventing a “god metric” or replicating…