Tag Archive: customer service

3 Case Studies of Social Media Customer Service Done Right

Jeff Bullas     jeffbullas.com The bursting of social media upon the internet scene is providing people with all new ways to share, collaborate and communicate.  This is making it easier to connect one-on-one with anyone, anywhere in the world, and businesses are no exception. The same tools that are used daily by hundreds of…

7 Customer Service Rules by Richard Branson, CEO of Virgin

Flavio Martins     themana.gr Sir Richard Branson, CEO of Virgin, is known for success and customer service. Branson owns over four hundred companies and is estimated to be worth $4.2 billion dollars. Now in his sixties, Branson’s business ventures range from airlines, telecommunications, formula one, cosmetics and space exploration just to name a few. What’s not well known…